Inquiry

This is an inquiry form for companies and local municipalities.

Please note that we are unable to respond to inquiries from individual customers.

Handling of Personal Information for Inquiries

In light of the importance of protecting personal information, the Anime Tourism Association of Japan (hereinafter referred to as “the Association”) will comply with the “Act on the Protection of Personal Information” and related laws and regulations (hereinafter referred to as “the Act”), handle personal information provided by customers appropriately, and strive to protect the privacy of customers.

Personal information is defined as information that can be used to identify a specific individual, such as address, name, and telephone number (including information that can be easily cross-checked with other information to identify a specific individual). Personal information is defined as information that can be used to identify a specific individual (including information that can be easily matched with other information and thereby used to identify a specific individual) and information that is considered personal information under the law.

1. collection of personal information

MAFGA collects personal information from customers mainly in the following cases. The purpose of use of collected personal information is as follows. In cases where there are other specific purposes of use, they are clearly stated on a case-by-case basis, unless otherwise stipulated by laws and regulations. In cases where the law requires us to obtain the consent of the customer, we will obtain such consent in an appropriate manner.

Registration and application for various services

Purpose of use: To confirm your registration or application.

Cooperation with questionnaires

Purpose of use: To compile questionnaires and create statistical information.

Entry to sweepstakes, gifts, contests, etc.

Purpose of use: To notify winners of prizes and awards, and to send prizes.

Orders for products and paid services

Purpose of use: To confirm orders

To make payment, ship products, and provide paid services.

In all cases of collection, personal information may be used to create statistical materials that cannot be used to identify individuals by aggregating personal information. This material itself is statistical and does not contain personally identifiable information.

In addition, personal information may be used for reference in the development of new products, services, etc. at MISHOP, as well as to provide information on new products and services (whether from MISHOP or not).

JEMAI will not collect personal information from customers by misrepresenting the purpose for which the information is to be used. JEMAI will not collect personal information by any illegal means.

JEMAI will not use personal information provided by customers for purposes other than those specified in advance without the prior consent of the customer, except as required by law.

JEMAI handles anonymized processed information appropriately in accordance with laws and regulations. 

2. use and management of personal information

MISHOP strictly stores and manages personal information provided by customers, and takes necessary and appropriate security control measures to prevent leakage, loss, or damage of personal information.

MISHOP will make every effort to keep personal information provided by customers accurate and up-to-date to the extent necessary to achieve the purpose for which it is used.

3. Disclosure and Provision of Personal Information to Third Parties

JEMAI will not disclose or provide personal information provided by customers to third parties without the prior consent of the customer, except for the joint use described above or in the following cases

When entrusting the handling of personal information to a third party in order to carry out the purpose of use

When required by law

Even when the handling of personal information is entrusted to a third party, JGASC will exercise necessary and appropriate supervision over the entrusted party to ensure the safe management of the customer's personal information.

4. joint use of personal information

JEMAI may share the personal information provided by customers with some of its members.

(Items of personal information to be shared)

All items of personal information collected by JEMAI.

Scope of joint use

MISHOP and some of its members

Purpose of use by the joint users

To make it easier for customers to use multiple services provided by the parties with whom MISHOP shares personal information.

To make it easier for customers to use services that are provided across multiple services provided by the parties with whom MISHOP shares personal information.

To provide customers with information on information, products, and services (whether from the Association or not) that may be useful to them.

To compile customers' personal information into statistical data that cannot be used to identify individuals.

(2) Party responsible for the management of personal information to be shared

MISHOP

5. Caution

Internet websites operated by MISHOP may contain links to external sites. Please note that MISHOP is not responsible for the handling of your personal information on such external websites. In addition, third parties other than MISHOP may independently collect personal information through advertisements in MISHOP magazines and other products published by MISHOP. Please note that MISHOP is not responsible for the handling of your personal information in such cases.

6. inquiries

In accordance with the law, customers may request MISHOP to disclose, correct, add, delete, stop using, erase, or stop providing to third parties any personal information provided by the customer. Please send your request in writing with the following information and enclose proof of your identity (a copy of your driver's license or passport, etc.) to the following address by postal mail. After confirming the details of your request, we will respond appropriately in accordance with the law.

Inquiries and complaints regarding the handling of personal information by JIPDEC are also accepted at the following address.

The content of your inquiry (confirmation, correction, deletion, etc.; in the case of correction, the content of the correction will also be included. (In case of correction, please include the details of the correction.)

When and how the information was provided

Your contact information (address, name)

Please send to: 1-12-21 Fujimi, Chiyoda-ku, Tokyo 102-0071, Japan

Anime Tourism Association of Japan

Personal Information Inquiry Section

Changes to this Privacy Policy

The Association may change all or part of this privacy policy. In this case, the Association will post the revised privacy policy on the Association's website.

Last revised: May 21, 2023

About handling of personal information related to inquiries *